Frequently Asked Questions

Below are some questions that we are asked frequently by customers. The list is by no means exhaustive so if there is anything else you need to know then please email us.

Click the respective links if you have any questions regarding our Returns Policy or Delivery Information.

 

What type of occasions are your skirts or dresses for?

Our garments do look very special and are ideal for weddings but can also be worn to parties, the theatre, on holiday, a ballet class or dance show, a junior prom – just any occasion that needs a really special outfit. Our garments are also ideal when there is a need for customisation i.e. when matching to a particular theme – this is especially relevant for weddings or specialist dance class or show.

Go Shopping!

How do I order a custom made girls dress ?
Please call us on 07815 146313 or email hello@daintydizzy.co.uk and we will be more than happy to talk you through the process which mainly involves us listening, suggesting design ideas, sending you swatches of fabric if need be - then making your perfect tutu dress!

How do I store my skirt/dress?
As with any wedding fabric, good quality tulle net can crease therefore hanging the garments up will keep them looking lovely and ready to wear. We sew satin ribbon hanging tags into our skirts specifically for this purpose and our tutu dresses can be easily hung up with the satin ribbon shoulder straps.  If you have not had the time to hang up the outfit before the big day or event then you can  use a steamer machine if you have one. However, hanging the outfits up in a shower room works just as well in our opinion.
How do I clean my skirt/dress?
Our products are all hand made and delicate so we recommend you hand wash or spot clean the tulle net with a warm cloth – very carefully!  Don’t ever tumble dry your garment – just hang it out to dry. If your outfit needs a more thorough clean you can take it for a gentle dry clean – making sure the dry cleaning retailer understands that the items are delicate and hand-made. Please do not go anywhere near an iron with these garments as this could cause a fire hazard as the iron may burn the fabric.

What are the dresses/skirts made from?

All our tutu skirts and tutu dresses are made from a mixture of fabrics. The outer layers are 100% nylon tulle ( our suppliers are EU Child Friendly), the inner lining to our dresses is satin polyester and we use satin ribbons for shoulder straps and hanging tags. We spend a lot of time ensuring that our material is really good quality. This not only makes a big difference to the way our hand made products look but also to the comfort of wearing them. Our tulle is a very fine mesh – so it’s soft. This type of tulle is intended to be used in wedding garments, whereas many thicker, more abrasive versions should only be used for products such as wedding favours and florist decorations! We don’t use thick, abrasive net EVER!!

All of our bridesmaid dresses are lined using Venezia fabric – a polyester “silk” feel material. Soft and ideal for young children on a long day out.

How do I learn about the latest promotions and special themes?
We like to offer our customers a fun shopping experience, so we will often launch offers and competitions either through our main website or through our linked social media pages such as Facebook.

These will always be communicated through the Dainty Dizzy Blog and will often be themed either seasonally or by a special occasion – such as major country or world wide events!

Do you deal with wholesale orders ?

Yes we do. We have dealt with orders from retailers as far away as China and Malaysia and we are always happy to speak to buyers about our wholesale price list.  We also supply dance companies with show tutus at wholesale prices if the orders are sizeable enough. Please email or call us on 07815 146313 / email us hello@daintydizzy.co.uk and we’d be very happy to deal with your enquiry.

What size of garment should I order?
We have a measurement chart for just that type of question.
Measurement Chart

This will help you see what standard measurements we use when, for example, making a skirt or dress for a 3year old.

Skirts

If you can it is always a good idea to check  the waist measurement of your intended recipient. We realise that this is not always possible which is why our sizes are standard / average per age. If you can check the size then be sure not to pull the tape measure too tight around the area just above the hips!

Dresses

Again, if you are able to it is a good idea to check the chest measurements – this is the widest area of the chest – so your tape measure will need to go just under the arms and across the chest. Again – don’t pull too tight on the tape measure!

What if I have a design in mind that isn’t shown?

Email us hello@daintydizzy.co.uk and we will be more than happy to talk you through how we can help you with your bespoke order. Same applies if you have a big order – please let us know and we can see how we can help you with that.

What countries do you deliver to?

Europe: Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia. Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City.

The Rest Of The World: Antigua, Australia, Bahamas, Bahrain, Barbados, Canada, Cayman Islands, China, Fiji, Hong Kong, Israel, Jamaica, Japan, Jordan, Korea, Kuwait, Malaysia, New Zealand, Oman, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United States of America  and Virgin Islands.

Gift Vouchers

We know how tricky it can be to buy gifts let alone order a garment for a friend / or a friends daughter or even a granddaughter .. so how about the simplicity of a gift voucher? Who ever you are buying for can spend the voucher on designing their very own Dainty skirt or dress or just coming to our on line shop and buying anything from our range! Here’s how it works:

  • Click on “gift voucher”
  • Click on the amount you want to spend
  • We will email you your voucher
  • You can then email your voucher on to your friend or relative or print it off and enclose it within a card ( they are pretty our vouchers so will certainly look great in a card as long as you have a colour printer!)